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• 🌐 CIT Support Portal
• ✉️ Email Support
• 💻 Remote Support Portal
• 📍 Walk-In Support: Milne Library Desk

Table of Contents

• CIT Resources
  • Essential Tools & Portals
  • Learning & Collaboration Tools
  • Additional CIT Staff Contacts
• Resources & Support for Instructors
  • Accessibility – Title II
  • Instructional Design
  • Learning Spaces & Classroom Technology

Essential Tools & Portals

• myGeneseo Campus Portal
• CIT Website Home
• Check CIT Service Status Page
• Available Campus Software
• Access Virtual Computer Labs

Learning & Collaboration

• Video Meetings, Lecture Recordings and Hybrid Classes: Microsoft Teams
• Professional Development: LinkedIn Learning

Additional CIT Staff Contacts

• Laurie Fox, Interim Chief Information Officer
• Technology Service Professional (TSP)
• Research Computing – David Warden

Accessibility – Title II
Anjali Shiyamsaran, Digital Accessibility Analyst

• Create Accessible Digital Content
• Sample Accessible Syllabus
• Accessible Course Checklist
• Schedule an Accessibility Consultation

Instructional Design
Becky Patt, Sr. Instructional Designer | Donald Turner, Instructional Designer

• Brightspace Self-Help Documents
• Online Teaching at Geneseo
• Course Readiness Checklist
• Schedule 1:1 with an Instructional Designer (Becky or Donald)

Learning Spaces & Classroom Technology
Bill Meyers, Senior Project Engineer | Brian Bucar, Learning Spaces Technician

• Classroom Technology Overview
• Video Troubleshooting
• Audio Troubleshooting
• Hybrid Technology Instructions
• For issues that don't require immediate assistance, submit a classroom support ticket.