If you experience poor or no network service please report it here.
Common issues to report include:
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Wi‑Fi not connecting
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Frequent disconnects/inability to stay connected
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Very slow internet speeds
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Weak or inconsistent signal in certain areas
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Network drops during calls, meetings, or uploads
Please note we cannot troubleshoot an issue without the following information:
* Exact Location you experienced the problem
* The time you experienced the problem
* The wireless network you were connected to (i.e. Geneseo Guest, SUNY Geneseo, GPlay)
* The username used to login to the wireless network
Other extremely useful information to troubleshooting is ip address, Ethernet address, hardware type, and operating system.
Also note that it is very difficult to impossible to troubleshoot intermittent wireless network issues after the fact.