Knowledge Base

Categories (9)

Getting Started with the Geneseo Client Portal

New to the Client Portal? Start here for guides on how to navigate Services and the Knowledge Base.
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Accounts, Passwords & Access

Account claiming, password management, multi-factor authentication (MFA), single sign-on (SSO), and access permissions
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Brightspace (LMS)

Instructor resources, grading & assessment, integration & tools, student resources...
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Communication & Collaboration

E-mail, calendar, phones, MS Teams, WordPress, SharePoint and other file storage
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Connectivity, Wi-Fi & VPN

Wireless networks, remote access, ethernet, gaming...
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Devices & Printing

Devices, printing, scanning and support
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Information Security

Resources related to phishing, spam, virus attacks and best practices.
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Software & Applications

Downloads, installation guides, and support documentation for campus software and applications
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Teaching, Learning & Academics

Classroom & lab technology, myGeneseo, academic services.
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Articles (3)

Technology Resources for New Employees

Technology Resources for New Students

Technology Support for Departments (TSP)