Knowledge Base

Categories (9)

Getting Started with the Geneseo Client Portal

New to the Client Portal? Start here for guides on how to navigate Services and the Knowledge Base.
Expand

Accounts, Passwords & Access

Account claiming, password management, multi-factor authentication (MFA), single sign-on (SSO), and access permissions
Expand

Brightspace (LMS)

Instructor resources, grading & assessment, integration & tools, student resources...
Expand

Communication & Collaboration

E-mail, calendar, phones, MS Teams, Web WordPress, SharePoint and other file storage
Expand

Connectivity, WiFi & VPN

Wireless networks, remote access, ethernet, gaming...
Expand

Devices & Printing

Devices, printing, scanning and support
Expand

Information Security

Resources related to phishing, spam, virus attacks and best practices.
Expand

Software & Applications

Downloads, installation guides, and support documentation for campus software and applications
Expand

Teaching, Academics & Events

Events, Classroom/lab technology, myGeneseo, academic services.
Expand

Articles (7)

Pinned Article Technology Resources for New Employees

Pinned Article Technology Resources for New Students

Pinned Article Technology Tools & Resources for New Faculty

Jira to TeamDynamix Vocabulary Guide

LinkedIn Learning (LIL) at Geneseo

Official Transcripts

Technology Support for Departments (TSP)