Connecting to ResNet/gPlay (Game Consoles, Smart TVs, Roku)

Connecting Game Consoles, Smart TVs & Streaming Devices to ResNet

  • Students on ResNet in the residence halls can connect their online game consoles, wireless TVs, and streaming boxes such as Rokus and AppleTVs.
  • These devices must register and connect to the "gPlay" wireless network or the wired network. 
  • These personal devices were not designed for campus use. Unfortunately, they may require wireless network speeds or settings that Geneseo cannot implement. You may have mixed success using these systems on ResNet.

 

⚠️ Important: Disable Private / Random MAC Addresses⚠️

  • Many modern devices enable a "Private" or "Randomized" MAC address by default for Wi-Fi.
  • Private MAC addresses will not work on gPlay.
  • You must disable this feature in your device's network settings and use its original hardware MAC address to register and connect successfully.

 

Find Your Mac Address

We recommend looking in the system settings menu under sections named "About," "Status," or "Network/Wi-Fi Information." The address appears as a 12-character combination of letters and numbers separated by colons or hyphens (like 12:34:56:78:9A:BC  or  00-1A-2B-3C-4D-5E). Sometimes certain letters and numbers can get confused for each other (0 & O, i & l & L), so make sure you are using the right characters if you type the address in.

 

ResNet Device Compatibility Matrix

Find the device you are looking to connect below and then follow the link to mydevices.geneseo.edu. Login with your Geneseo account and register by following the onscreen prompts.

Device not listed?

If you do not see your device listed in the table above, that does not mean we cannot support it.  Just email helpdesk@geneseo.edu and ask.

Scroll to the right on mobile 

Device ↕ Wired (Ethernet) ↕ Wireless ↕ Instructions / Comments ↕
"Smart" TV YES YES Find your MAC address then register as a game console here: mydevices.geneseo.edu
Amazon Fire TV YES YES Find your MAC address then register here: mydevices.geneseo.edu
Amazon Fire TV Stick n/a YES Find your MAC address then register here: mydevices.geneseo.edu
MAC address location: Settings>System>About>Network
Apple TV YES YES Find your MAC address then register as a game console here: mydevices.geneseo.edu
Google / Amazon Alexa
Home Assistant / Automation Devices, including Raspberry Pi
Where Applicable Where Applicable Find your MAC address then register here: mydevices.geneseo.edu
Google Chromecast NO NO The Chromecast was designed to be used in small consumer wireless networks, such as a home environment. We use significantly different enterprise-class technology to provide WiFi for the Geneseo campus, which is essentially incompatible with the Chromecast. We have worked with the vendor to find ways to manage the incompatibility, and there are no good solutions available today. We are therefore unable to support use of the Chromecast on our wireless network at this time.
Nintendo 2DS / 3DS n/a YES Find your MAC address then register here: mydevices.geneseo.edu
Nintendo DS n/a NO The campus wireless network does not support devices that require connections at the lowest speed (802.11B), unfortunately this prevents the DS from connecting via wireless.
Nintendo Switch Yes, with adapter YES Find your MAC address then register here: mydevices.geneseo.edu
Nintendo Wii YES, with adapter NO The Nintendo Wii is supported on the wired Geneseo residential network (ResNet) connection only. You must acquire an Ethernet adapter from the Nintendo Store.
The campus wireless network does not support devices that require connections at the lowest speed (802.11B), unfortunately this prevents the Nintendo Wii from connecting via wireless. Find your wired MAC address then register here: mydevices.geneseo.edu
Playstation 3-5 YES YES Find your MAC address then register here: mydevices.geneseo.edu
Printers - Wireless YES, via USB NO Personal printers must be directly connected to your laptop via USB. Geneseo does not allow or support wireless printers. These printers have a severe negative impact on the entire campus wireless network.
PS VITA n/a YES Find your MAC address then register here: mydevices.geneseo.edu
PSP Go n/a NO The campus wireless network does not support devices that require connections at the lowest speed (802.11B), unfortunately this prevents the PSP Go from connecting via wireless.
Roku YES YES Find your MAC address then register as a game console here: mydevices.geneseo.edu
Roku TV YES YES Find your MAC address then register as a game console here: mydevices.geneseo.edu
MAC address location for some Roku TVs: Settings>Network>Connect and activate now>highlight "private network" and it will be displayed on screen.
WiiU n/a YES Find your MAC address then register here: mydevices.geneseo.edu
Xbox 360, ONE, ONE S, ONE X, Series S/X YES YES Find your MAC address then register here: mydevices.geneseo.edu

 

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