Geneseo accounts are prompted to configure Self-Service Password Recovery (SSPR) methods when they sign in to our web-based Microsoft identity platform for the first time. These methods are used to reset a Geneseo account's password in the event that the owner does not know the current password.
Please follow our Self Service Password Reset Configuration instructions to guide you through this process.
Multi-Factor (MFA) Configuration
In addition to password recovery methods, Geneseo students, faculty, and staff will also be prompted to configure strong authentication methods when they first access our Microsoft identity platform. Microsoft uses these methods to prompt users to perform an additional verification step (after password submission) in the process of accessing a service protected by our Microsoft identity system, commonly referred to as multi-factor authentication (MFA).
Please see Secure Login – Multi-Factor Authentication (MFA) for information about what methods are available and how to configure them.
Automated Data Management
Emails stored in your Gmail account are permanently deleted once they reach 10-years old. This happens on a rolling basis, so it is happening instantly once the email ages.
Account Management
Accounts and Services
Your Geneseo account provides you access to a broad range of services. Access to services are controlled by what groups your account is classified as
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Service
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Faculty/
Staff
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Student
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CAS
Staff1
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Transfer Admit4
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Volunteer
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Limited Access/Inactive Student
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Retiree
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Courtesy
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Google Workspace (Gmail, Drive, Docs)
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Banner
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 With approval
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With approval
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With approval
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my.geneseo.edu
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4
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Brightspace
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With approval
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VPN
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With approval
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Printing
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With approval
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Licensed Software
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Please see the Licensed Software page for individual license information. note: some require VPN
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Microsoft Office
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3
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3
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With approval
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Web Only
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Web Only
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Web Only
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CAS Employees includes all employees managed through CAS HR (Student Association, Book store)
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requires eduPersonPrimaryAffiliation of faculty or staff.
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Some employees based on job role only have access to Microsoft Office 365 on the Web
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DegreeWorks access only
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Account expiration
Many accounts are first moved to a limited access mode where they have limited access to services retaining mostly just Google Workspace and Microsoft Office 365 web access before they are disabled. Accounts are automatically moved to limited access or disabled in accordance with out Account Eligibility document. For tips on what to do before your accounts is disabled see Account Expirations.
See also: Support for Outgoing Students
Name Changes
Information about changing your username (getting a new account representing your new name) can be found in Geneseo Account Name Changes.
Multiple Accounts
Geneseo users may have a single account regardless of whether they have multiple roles at the college (employee and student).
Still Need Help?
Ask CIT! 📞 (585) 245-5588 | 📧 Email | 💬 Chat | 📝 Submit a Request and we'll be happy to assist you.