The Ask CIT service provides a convenient, centralized way to submit technical questions, report issues, or request assistance from the CIT support team. Providing detailed information helps the CIT team diagnose and resolve your request more efficiently. To submit a ticket select the Request Service button.
When to use this service:
- You don’t know which IT service category to choose
- You have a general technical question
- You need help with an uncommon or unclear issue
- You require guidance before submitting a more specific request
What to expect:
- Your request will be reviewed and triaged by the CIT team
- It may be reassigned to a specialized support group if needed
- You will receive updates and communication through the ticketing system