The Three Methods of Authenticating

1. Pharos Passcode
   • A unique 6-character code that is generated when you print with Pharos for the first time.
   • Can be reset if forgotten.
   • Can be used to authenticate at a printer to release documents if you don't have your id card or it's not working.
2. Geneseo ID Card
   • This is the official Geneseo ID card that is assigned to you.
   • It can be used at any Pharos supported printing by just swiping the card over the ID card reader icon.
   • ID cards get setup for printing using a registration process which you will need to know your passcode for.
3. Mobile Release
   • Can be used by both Android and iOS phones
   • Use your phone to scan the QR code on the printer and it will release your print job.
   • Requires Pharos Print App in order to setup.

How to Use a Pharos Passcode

1. Walk up to any Pharos supported printer on campus.

2. Enter your passcode using the touchscreen and select Login.

3. Once authenticated, select and release your print jobs.

Reset your Passcode

You can reset your passcode using 2 different methods:

Method 1: Pharos Web Portal

1. Go to: go.geneseo.edu/printing
2. Login with your Geneseo email and password
3. In the upper right corner select the menu options and then select Passcode
4. You will then see the option to Generate, select that. You may be asked to confirm that you want a new passcode, select regenerate.
5. A new passcode will now be shown in the box. We recommend taking a photo of the passcode or saving it somewhere else that you will be able to reference.

Method 2: Pharos Print App

1. Open the Pharos Print application on your computer by searching for it on your macOS device via Spotlight (magnifying glass icon) or your Windows device via the Start menu.

   

2. Click the menu icon (three lines) in the upper-right corner of the app and select Reset Passcode.
   

3. The Setup Guide will launch in a new window. If prompted, log in with your Geneseo email and password.

4. Your new 6-character passcode will display on the screen. We recommend taking a photo of the passcode or saving it somewhere else that you will be able to reference.

How to Use your Geneseo ID Card or Key Fob

For the fastest printing experience, you can tap your Geneseo ID card or key fob at the printer instead of typing in a passcode.

1. Walk up to any campus printer.

2. Tap your ID card or key fob against the printer's "ID Card" reader sticker (to the left of the display screen).

First time using your card? If your card or fob isn't working yet, you just need to complete a quick one-time registration using the steps below.

Registering an ID Card or Key Fob

You can register a new card or fob at any Pharos supported Toshiba printer on campus:

1. Ensure you have your 6-character Pharos passcode. See the steps above if you need to get a new one.

2. Tap your unregistered Geneseo ID card or key fob at the printer.

3. When prompted by the screen, enter your 6-character passcode.

4. Your card/fob is now linked to your account and ready for future use.

Setup the Mobile Release App

1. Download the Pharos Secure Release mobile app from the Apple App Store (iOS) or Google Play Store (Android). You do not need to try to sign-in.
   1. Make sure you download the app with Secure Release in the name.
2. If the Pharos Print app is already installed on your computer, you can right click on the Pharos Print app icon in the lower right (windows) or the upper right (macOS) and choose to “Register a Mobile Device”. If the Pharos Print App is not installed on your computer then refer to this guide to install it.
   • 
3. This will open the Register a Mobile Device dialog box, displaying a QR code.
   1. 
4. Using the Pharos Secure Release mobile app, tap the menu icon (three horizontal lines, typically located in the top-left corner) to display additional navigation options.
   1. 
5. Select the Print Scout QR Code option.
6. The Device Activation screen appears. Use your mobile device to scan the QR code shown in the dialog box on your computer. You will see these messages "Please wait while we register your device..." and "Please wait while we retrieve settings".
7. After a successful mobile device registration, you will be redirected to the mobile app and should now have access to the app’s features and functions.
   
8. You can now release your print jobs by using the Mobile release method. Please reference the section below to submit print jobs on your mobile device.

How to use Mobile Release

1. After submitting your job, walk up to a secure printer.

2. Open your Pharos Secure Release App on either your iOS or Android device.

3. Select the job you wish to release through the mobile app then choose Print.

4. Scan the QR code that is located on the front of the printer.

5. Your job will be released and will no longer be listed in your Pharos queue.

Still Need Help?

Ask CIT! 📞 (585) 245-5588 | 📧 Email | 💬 Chat | 📝 Submit a Request and we'll be happy to assist you.