Mathematica Installation and Licensing Instructions

Attention: Mathematica now requires SSO activation.

If you installed it before Fall 2023, cleanly uninstall your old version before downloading the new, special installer from the provided link.

 

Uninstall previous versions (prior to 14.2)

For Windows:

  • Open Control Panel and choose Programs and Features

  • Find and select Mathematica or Wolfram Mathematica in the list

  • Choose Uninstall at the top

  • Proceed with the uninstallation

  • Once the uninstallation has successfully finished, open File Explorer

  • Along the left side menu, choose This PC

  • Choose Windows (C:)

  • Choose Program Files

  • Find and delete the Wolfram Research folder

  • Go back to Windows (C:)

  • Choose Users

  • Choose Your Username

  • Choose AppData

    • If you cannot see this folder, on the top menu bar click View

    • Then, under Show, choose Hidden Items

  • Choose Local

  • Delete Mathematica and Wolfram

    • note: this may remove some Mathematica customizations you have created

  • Go back to AppData

  • Choose Roaming

  • Delete Mathematica and Wolfram

  • If AppData was hidden, choose View, and then under Show, choose Hidden Items again

  • Once the folder has been deleted from your computer, restart your machine

  • Proceed with the installation instructions below

Installation Instructions

  • Go to https://www.wolfram.com/siteinfo/ and enter your full Geneseo email address

  • Download Wolfram Mathematica from the portal for your Operating System 

  • Install Wolfram Mathematica

  • Once installed, launch Mathematica

    • You will be prompted to activate your license 

    • Click on the Sign In button under Activate through your organization (SSO)

    • Sign in with your full Geneseo email address and password.

    • It should successfully activate

  • Once activated, you can now use Mathematica 15.0

  • If Mathematica says that it cannot authenticate because you are not connected to the internet, please repeat steps 10 through 21

Notes

  • Wolfram Mathematica is not available on the Chromebook platforms. If you need access from that device, please try using the Geneseo Virtual Computer Lab.

  • VPN Access is not required to use this software, but you will need an active internet connection.

Activating Mathematica on the Virtual Lab

  • Launch the Mathematica software.

    • image of activation software window with other ways to activate at the bottom

  • You will be prompted to activate your license, click on “Other ways to activate” at the bottom.

  • Select the first option “Activate with sign in through a web browser.”

    • ​​​​​​​​​​​​​​image of select a method window

  • The web browser will open and then you can follow the prompts to sign in with your full Geneseo email address and password to activate.

  • It should then state it successfully activated and allow you to use Mathematica.

 

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