Uninstall previous versions (prior to 14.2)

For Windows:

• Open Control Panel and choose Programs and Features

• Find and select Mathematica or Wolfram Mathematica in the list

• Choose Uninstall at the top

• Proceed with the uninstallation

• Once the uninstallation has successfully finished, open File Explorer

• Along the left side menu, choose This PC

• Choose Windows (C:)

• Choose Program Files

• Find and delete the Wolfram Research folder

• Go back to Windows (C:)

• Choose Users

• Choose Your Username

• Choose AppData

  • If you cannot see this folder, on the top menu bar click View

  • Then, under Show, choose Hidden Items

• Choose Local

• Delete Mathematica and Wolfram

  • note: this may remove some Mathematica customizations you have created

• Go back to AppData

• Choose Roaming

• Delete Mathematica and Wolfram

• If AppData was hidden, choose View, and then under Show, choose Hidden Items again

• Once the folder has been deleted from your computer, restart your machine

• Proceed with the installation instructions below

Installation Instructions

• Go to https://www.wolfram.com/siteinfo/ and enter your full Geneseo email address

• Download Wolfram Mathematica from the portal for your Operating System 

• Install Wolfram Mathematica

• Once installed, launch Mathematica

  • You will be prompted to activate your license 

  • Click on the Sign In button under Activate through your organization (SSO)

  • Sign in with your full Geneseo email address and password.

  • It should successfully activate

• Once activated, you can now use Mathematica 15.0

• If Mathematica says that it cannot authenticate because you are not connected to the internet, please repeat steps 10 through 21

Notes

• Wolfram Mathematica is not available on the Chromebook platforms. If you need access from that device, please try using the Geneseo Virtual Computer Lab.

• VPN Access is not required to use this software, but you will need an active internet connection.

Activating Mathematica on the Virtual Lab

• Launch the Mathematica software.

• You will be prompted to activate your license, click on “Other ways to activate” at the bottom.

• Select the first option “Activate with sign in through a web browser.”

• The web browser will open and then you can follow the prompts to sign in with your full Geneseo email address and password to activate.

• It should then state it successfully activated and allow you to use Mathematica.

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