Use this service to report any issues related to printers. This includes, but is not limited to:
- Printer not responding or appearing offline
- Poor print quality (faded prints, streaks, smudging, etc.)
- Paper jams or feeding issues
- Printer connectivity problems (network or USB)
- Error messages displayed on the printer
- Requests for toner or ink replacement for public printers
When submitting a request, please include as much detail as possible, such as:
- Printer location and name/ID (if known)
- Description of the issue and any error messages
- Type of document you are trying to print or scan
- Screenshots or pictures of the error message on screen
Providing detailed information will help expedite troubleshooting and resolution.