General Service Request

Need help but just not sure where to go? This service provides quick links to the most common areas where support is needed. Clicking one of the buttons will take you to a form to fill out to request support. Please provide as much detail as possible to help us respond efficiently. Here's a quick overview of where each form goes:

  • Ask CIT: Requests assistance from Computing & Information Technology for general IT problems and requests.
  • Request Brightspace Support: Requests assistance from CIT's Instructional Designers for all things Brightspace.
  • Campus Website Support: Requests assistance from the web team for problems and requests related to the main campus website (www.geneseo.edu).
  • Ask Residence Life: Requests assistance from the Residence Life team. Please use their catalog of services when possible to help route your request even faster to the right person, such as when requesting a Lock Change.
  • Milne Library IT Support: Requests assistance from the Library IT team for issues with library databases and other library specific technology.
 
Ask CIT Request Brightspace Support Campus Website Support Ask Residence Life Milne Library IT Support

Service Offerings (5)

General CIT Request
Have a technical question or problem? Ask CIT!
General Brightspace Support
For questions about Brightspace, reporting technical issues, or requesting instructional design assistance.
General Website Request
Need help with the campus website (www.geneseo.edu)? Let us know here.
General Residence Life Request
Ask Residence Life
General Milne Library IT Request
Get assistance for Library IT problems and questions.