Using Pharos Mobile Release and Print Submission

Overview

The Pharos Secure Release app lets you submit print files from anywhere and release them securely. Walk up to any network printer, scan its QR code with your phone, and print your documents without touching the printer screen.

Setup the Mobile Release App

  1. Download the Pharos Secure Release mobile app from the Apple App Store (iOS) or Google Play Store (Android). You do not need to try to sign-in.
    1. Make sure you download the app with Secure Release in the name.
  2. If the Pharos Print app is already installed on your computer, you can right click on the Pharos Print app icon in the lower right (windows) or the upper right (macOS) and choose to “Register a Mobile Device”. If the Pharos Print App is not installed on your computer then refer to this guide to install it.
    • Image of the print app menu with register a mobile device circled
  3. This will open the Register a Mobile Device dialog box, displaying a QR code.
  4. Using the Pharos Secure Release mobile app, tap the menu icon (three horizontal lines, typically located in the top-left corner) to display additional navigation options.
    1. Pharos menu arrow pointing to options
  5. Select the Print Scout QR Code option.
  6. The Device Activation screen appears. Use your mobile device to scan the QR code shown in the dialog box on your computer. You will see these messages "Please wait while we register your device..." and "Please wait while we retrieve settings".
  7. After a successful mobile device registration, you will be redirected to the mobile app and should now have access to the app’s features and functions.
    Image of the mobile app main page
  8. You can now release your print jobs by using the Mobile release method. Please reference the section below to submit print jobs on your mobile device.

 

How to use Mobile Release

  1. After submitting your job, walk up to a secure printer.

  2. Open your Pharos Secure Release App on either your iOS or Android device.

  3. Select the job you wish to release through the mobile app then choose Print.

  4. Scan the QR code that is located on the front of the printer.

  5. Your job will be released and will no longer be listed in your Pharos queue.

 

Mobile Print Submission

Android Print Submission

  1. On the document you wish to print from your phone, choose Print and make sure the printer is set to Pharos Secure Printer.

  2. At the printer you wish to use, authenticate using either your Geneseo ID card or the mobile release method.

  3. Select the job you wish to release and choose Print.

  4. Your job will be released and will no longer be listed in your Pharos queue.

iOS Print Submission

  1. The first time you try to submit a print job from your iOS device using the Pharos Secure Release app, you will need to follow these extra configuration steps. If you have already printed using your iOS device, please skip to step 2:

    1. Open your Pharos Secure Release app on your iOS device.

    2. At the bottom of the iOS screen, choose How to submit a job.

    3. Follow the on screen prompts and print a test page. You will see your email address and an app code that you will use to authenticate.

    4. The test print will fail to print because there are no air printers. Choose Install the Secure Print Profile

    5. Follow the on screen prompts to download and install the iOS profile on your iOS device.

    6. Once the profile is installed, go back into Pharos Secure Release and print a test page to the Pharos Secure Printer

    7. Mobile print submissions should be fully configured for your iOS device now.

  2. On the document you wish to print from your iOS device, choose Print and make sure the printer is set to Pharos Secure Printer

  3. At the printer you wish to use, authenticate using either your Geneseo ID card or the mobile release method.

  4. Select the job you wish to release and choose Print.

  5. Your job will be released and will no longer be listed in your Pharos queue.

 

Still Need Help?

Ask CIT! 📞 (585) 245-5588 | 📧 Email | 💬 Chat | 📝 Submit a Request and we'll be happy to assist you.

 

 

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