ℹ️For Faculty/Staff Geneseo Owned Computersℹ️ If you have a computer provided by the college, upgrading your Operating System is quick and easy. Visit the
page for Windows computers- and this page for Mac computers-
macOS Updating after Nudge prompts. In most cases the installation will take less than an hour, so make sure to run it when you won't need your computer immediately.
Before You Start
❌ Make sure your power supply is securely connected at both ends. Please be connected to a fast and reliable Internet connection such as the eduroam wifi or direct Ethernet in your office. Download speeds at home will vary depending on the speed and reliability of that internet connection.
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Make sure to back up your data. You can find more information at Backing up Your Data
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Make sure your computer has been updated thoroughly before the upgrade using the following articles from Apple and Microsoft:
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How to update the software on your Mac
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How to keep your Windows computer up-to-date
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Quit all your open applications before running the upgrade.
Troubleshooting
The upgrade is running slowly
The speed of the upgrade depends on various factors, including your Internet connection, the age of the computer being upgraded, and the age of the OS running on the computer.
The computer doesn't have enough space to perform the upgrade
If the computer does not have enough space to perform the upgrade, you will need to clear space on your hard drive. One way to preserve space on your hard drive would be to move files to a cloud storage.
How can I tell what OS version I'm currently running?
Still Need Help?
Ask CIT! 📞 (585) 245-5588 | 📧 Email | 💬 Chat | 📝 Submit a Request and we'll be happy to assist you.