Operating System (Personal Devices) Upgrading

Before You Start

  1. Make sure to back up your data. You can find more information at Backing up Your Data

  2. Make sure your computer has been updated thoroughly before the upgrade using the following articles from Apple and Microsoft:

    1. How to update the software on your Mac

    2. How to keep your Windows computer up-to-date

  3. Quit all your open applications before running the upgrade.


macOS

Windows 11


Troubleshooting

The upgrade is running slowly

The speed of the upgrade depends on various factors, including your Internet connection, the age of the computer being upgraded, and the age of the OS running on the computer.

 

The computer doesn't have enough space to perform the upgrade

If the computer does not have enough space to perform the upgrade, you will need to clear space on your hard drive. One way to preserve space on your hard drive would be to move files to a cloud storage.

 

How can I tell what OS version I'm currently running?

 

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