EMS Desktop Client, Web Clients, and Troubleshooting Tips

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Windows Desktop Client Installation Steps

These steps are for Windows only. If you need to use the EMS desktop client from a different operating system (such as macOS), please the EMS Web Client section below.

  • Using a web browser like Firefox, Chrome or Edge go to https://geneseo.emscloudservice.com/desktop/

  • Click the option to Download and Install the EMS Desktop Client

    • You may be prompted to download and save two files (EMSApplication.exe and emswebdeployconfiguration.cfg)

  • After the download completes, go to your downloads folder and double click on EMSApplication

  • If you are prompted for an EMS Web Deploy configuration URL, enter https://geneseo.emscloudservice.com/desktop/then click OK

  • Otherwise the application should automatically begin to install

  • When the install completes, you should now be presented with the EMS login window, enter your EMS User ID and Password to use the application.

Andrea Klein creates the EMS accounts. The EMS Desktop client is not a single sign-on application.

 


EMS Web Client - Limited EMS Desktop functionality

If you cannot install the EMS desktop client on your computer, you can access the EMS Web Client. This has much of the same functionality as the Windows EMS desktop. This is especially helpful for Mac users.

  1. Using a web browser, go to:  https://geneseo.emscloudservice.com/web-client/Default.aspx

  2. If you need an EMS account, Contact Andrea Klein or Ask CIT!

 

EMS Web App - Known on campus as Virtual EMS

All Geneseo network accounts automatically have access to Virtual EMS. 

URL: https://geneseo.emscloudservice.com/web/

Links to Virtual EMS are found on many pages in www.geneseo.edu and in myGeneseo.

 

Troubleshooting Common Issues

  • If windows that typically open in either the foreground or background "get lost", Select to Settings -> Reset Windows Coordinate
  •  

EMS Applications and URLS

Production

Application

URL

EMS Web App    (Also known as Virtual EMS)  

https://geneseo.emscloudservice.com/web/

EMS Platform Status

 

EMS Platform Services

 

EMS Desktop Web Deploy

https://geneseo.emscloudservice.com/desktop/ (You need to run the desktop client on windows. It is used for managing user accounts, among other things.)

EMS Web App Public

 

Campus Planning Interface

 

EMS API Web Service

https://geneseo.emscloudservice.com/ems-api/service.asmx

EMS Web Client

https://geneseo.emscloudservice.com/web-client/Default.aspx  (This is the web client to be used vs windows desktop client. Has much of the same functionality.)


Development

Application

URL

EMS Web App

https://geneseo.test.emscloudservice.com/web/

EMS Platform Status

 

EMS Platform Services

 

EMS Desktop Web Deploy

https://geneseo.test.emscloudservice.com/desktop/ 

EMS Web App Public 

 

Campus Planning Interface

 

EMS API Web Service

https://geneseo.test.emscloudservice.com/ems-api/service.asmx

EMS Web Client

 ttps://geneseo.test.emscloudservice.com/desktop/  (This is the web client to be used vs windows desktop client. Has much of the same functionality.)

 

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