Authenticator Web Browser Extension

Follow this guide to install and configure the Authenticator extension in Google Chrome or Firefox, enabling it as an MFA verification method for your Geneseo Microsoft 365 account.

 

 

Table of Contents

Google Chrome
Firefox
Configure Authenticator Extension
Use Authenticator Extension

Google Chrome

  1. Download the Authenticator Extension from Chrome.  

    1. image of authenticator chrome app in appstore

  2. Click "Add to Chrome", then you will see a pop-up. Click "Add Extension". 

  3. After the extension installation is complete, go to the upper right corner of your browser, click on the Extension button (puzzle piece icon) and then click on the pushpin icon next to "Authenticator" to add the extension to your browser menu.                       

    1.   image of extension drop down in chrome highlighting the blue pin icon

  4. NOTE: If you get a window that pops up that says "Chrome Issues", please ignore this and close that tab. 

  5. Proceed to Configure Authenticator Extension.

Firefox

  1. Download the Authenticator Extension from Firefox.  

  2. Click "Add to Firefox" and you should see a pop-up. Click "Add Extension".

  3. After the extension installation is complete, you should see the icon in the upper right corner of your Firefox window, right next to the menu icon.                         image of the authenticator icon in the firefox toolbar

  4. Proceed to Configure Authenticator Extension.

Configure Authenticator Extension

  1. Go to Microsoft's My Security Info

  2. Click "Add Method". Select "Authenticator app" and then click "Add". 

    1.  image of microsofts my security info add method screen

  3. From the window that appears, choose the highlighted link to choose a different authenticator app. 

    1. image of start by getting the app with the words I want to use a different authenticator app highlighted

  4. Click "I want to use a different authenticator app". Then click "Next".

  5. Click Next.                                                                             

    1.   window showing the microsfot authenticator set up your account popup 

  6. When you get to the screen that displays the QR code, you will need to click on the Authenticator button that was added to your web browser menu in the first set of instructions at the top (#3 for both Firefox and Chrome).

    image of the scan the qr code popup from the microsoft authenticator app

  7. Click on the 'Scan' button, which is the square with a horizontal line through it.

    showing the scan icon ( which is the square with a horizontal line through it. which is the square with a horizontal line through it. which is the square with a horizontal line through it. ) on the toolbar

  8. Drag your cursor from the top left corner of the QR code across the entire QR code to the bottom right corner.

    1. Once the scan is complete, you will see the box below that says the method has been added.

    2. Click "OK". Then click "Next".

    3. You will then be asked to confirm the 6-digit code that your Authenticator extension generates. Follow the steps below to get the code. image showing the mysignins.microsoft.com showing the email that was added

  9. If you would like this to be your default MFA method, click Change to the right of Default sign-in method on your Security Info page and select Authenticator app or hardware token - code. With this method you may enter a 6-digit code from any such method you have registered to your Microsoft 365 account, such as the Authenticator browser extension, the Microsoft Authenticator app, or other third-party apps like Authy.

Use Authenticator Extension

  1. If you are asked to perform MFA via a method other than code (Microsoft Authenticator push notification, SMS, phone call) and wish to sign in with a 6-digit code, look for a blue link that says something to the effect of "let me try a different method", and select Use a verification code from my mobile app.

  2. Whenever you're asked for a verification code, click on the Authenticator extension button at the top right corner of the browser to view the code. 

    image of the authenticator extension app asking for the code image of the authenticator extension showing the code to enter

  3. Either click the code to copy it to the clipboard and paste it in, or type the code in to the correct field and click Verify.

 

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