Before You Start

First-Time Login to Your Geneseo Account

1. Go to https://my.geneseo.edu

2. Under the Sign In heading, type your full Geneseo username (email address) and click Next.

3. Under the Enter password heading, type your initial password and click Sign in.

4. Under Let's keep your account secure, click next to set up Multi-factor Authentication methods.

5. Under Update your password, type your initial password again, then choose a new password to type in the New password and Confirm password boxes and click Sign in. Please see below for password guidelines.

6. Next, you will be taken to the SUNY Geneseo terms of use page. Click the down arrow to read, then click the Accept button to confirm that you have read and understood the terms of use. Students should then see an additional terms of use page for the Student Code of Conduct.

7. Under Stay Signed In, check the box for Don't show this again and click the Yes button if this is your personal device. Otherwise, click No.

Use long, complex, unique, and secret passwords

A secure password is key to keeping your accounts, data, and info safe. If the internet is a door, your password is the key. You wouldn't leave your door unlocked, so don't leave your accounts or data unlocked.

1. Long, complex passwords are harder to hack. Create passwords that are at least 16 characters long and use a combo of lowercase and uppercase letters, numbers, and special characters (@,&,?,!, etc.).

2. Never reuse old passwords or use the same password for more than one account. The least secure password is one that was already hacked!

3. Never share a password with someone or leave it written where people can see it.

4. If you think someone knows your password, reset it immediately.

5. If you receive an error, try using a less common word in your password and verify it meets all requirements.

6. Your account is now active and can be used to access Geneseo services. Be sure that you set up methods for Self Service Password Reset.

Multi-Factor Authentication

1. Employees and Students are also required to set up Multi-factor Authentication methods.

Students - missing your new account email? 

Try searching your email inbox for emails from "helpdesk@geneseo.edu" or an email with the subject "Geneseo Network Account".

You should check the email account that was used to apply to the college; this may be your high school or school district email account or a free personal email account such as Outlook or Gmail. 

Troubleshooting

Problems with signing in after changing your password?

• Sometimes, waiting several minutes can allow the password’s email, or the email you applied to Geneseo with. If you no longer have access to this email, please contact the HelpDesk to have a ticket submitted.

I’m not receiving any emails to my new account!

• Geneseo uses Google Gmail for email and calendar. Please be sure you are logging into Google.

Still Need Help?

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