• Visit this handy system checker from the browser you will be accessing Brightspace from to help ensure compatibility with Brightspace.

Logging in

• You can access Geneseo's instance of Brightspace from brightspace.geneseo.edu

• Use your full Geneseo username and password to login.

• Need help with your username or password? Contact the CIT HelpDesk at helpdesk@geneseo.edu or call 585-245-5588 during business hours.

For Questions About Course Content

• Please contact your instructor for questions about the content of the course.

For Questions About Technical Issues Within Brightspace

• Email Geneseo's Instructional Design Team at brightspace@geneseo.edu

• A member of our team will respond to the Jira Request created as soon as possible; please, be aware that members of our team are generally available 7:30AM-4PM M-F

Video Tutorials

Click on links below to view the video for each topic.

• Navigating Brightspace

• Accessing Course Content

• Submitting an Assignment

• Taking a Quiz or Exam

• Participate in Discussions

• Using the Calendar and Tasks

• View Grades and Instructor Feedback

You may also see the full Brightspace Video Playlist for Learners here.

Tips

• When in doubt, check the "Content" tab in the NavBar; most faculty will have their content organized into modules accessible from this area

• Notifications can (and should!) be enabled from your profile- accessed by clicking on your name in the upper right hand corner in Brightspace. For more information, visit our guide to Managing Brightspace Notifications .

Still Need Help?

To explore guides created by D2L, visit the Brightspace Help Site. Note that you will need to create an account to access content within the Brightspace Community.

Ask CIT! Email us or submit a request and we'll be happy to assist you.