• Faxes can be sent from fax-enabled Toshiba printers. Only about half of the Toshiba printers on the Geneseo campus are fax-enabled, this is because this option is a paid-add-on.

  • Authenticate at the printer with your card or fob

  • Press More Device Functions

  • Select the XMedius app in the printer control console (If you can't find the app, you're not on a fax-enabled device.)

  • Enter the destination phone number of your fax and place your fax in the paper tray

  • The destination fax number must adhere to Geneseo telephone dialing rules. 

    • 4 digits for on campus - for example - 5579

    • 8 digits for local off campus (9 + 7 digits) - for example - 92455579

    • 12 digits for long distance (9 + 1 + 10 digits) - for example - 915852455579

  • Press Scan and in the next screen press Send

  • Press Exit to leave the XMediusFax app.

• Faxes can be sent by sending email messages to ####@fax.geneseo.edu

  • The fax number must adhere to Geneseo campus telephone dialing rules. The number you use must follow the format you would use to call that number from a campus telephone.

    • 4 digits for on campus - for example - 5579@fax.geneseo.edu

    • 8 digits for local off campus (9 + 7 digits) - for example - 92455579@fax.geneseo.edu

    • 12 digits for long distance (9 + 1 + 10 digits) - for example - 915852455579@fax.geneseo.edu

  • The source number of the fax message will be derived from the username who sent the fax.

  • If the username isn't a Geneseo username, the message will be rejected.

Receiving a Fax

• The system will deliver incoming fax transmissions according to a customized set of inbound routing rules. 

• Possible destinations include printers, server folders, email inboxes, and the web interface.

  • printer destinations are not permitted except in rare cases because of the SUNY print policy, implemented summer 2023 at Geneseo.

  • email inbox is not recommended because of the potential sensitive nature of many incoming fax transmissions.

• Inbound rules are tied to incoming fax numbers and can be changed easily based on the needs of the department.

• These rules are configured in the XM Fax application by the Networking team, they are not user-configurable.

• Incoming fax documents are delivered as PDFs to \\xmediusfax\incoming\#### where #### represents the campus fax telephone number, for example: \\xmediusfax\incoming\5579

• Notification email messages of an incoming fax transmission can be set up to the department's liking. 

XM Fax Web Interface

• Log into the web interface with Geneseo email ID: https://xmediusfax.geneseo.edu

  • Use Windows credentials, username only, no geneseo\ prefix or @w2k.geneseo.edu suffix.

• The web interface provides a history of sent and received fax transmissions

• To send a fax, press the blue Compose Fax button.

• Name is the recipient name, fax is the recipient fax number. Every other option is self-explanatory.

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