Eduroam Wireless Network (Windows 10 and Windows 11)

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  1. Press "Windows key + r" to open a run dialog box windows and letter R key icons

  2. Type "cmd" and press enter.                                                                                                                                      image of the Run command popup with the phrase "cmd" in the open text box

  3. Paste in the following command:                                                                                                                                                                              image of the command prompt "netsh wlan delete profile name="eduroam" to be copied in the command field

  1. Now the profile has been deleted, and you can start over. 

Update Driver

If you still cannot connect to the eduroam network, please follow these steps to ensure your wireless driver is up-to-date.

  1. Upgrade your version of Windows to the most recent release. This can be done within Windows Update.

    1. Windows 10 should be version 22H2 or later

    2. Window 11 should be version 23H2 or later

  2. Download and install the newest wireless network card drivers from the network manufacturer’s website, not from within Windows Update. 

    1. Determine the make and model of the network card by finding it in the Network Adapters folder inside the Device Manager, for example, Intel AX210.

    2. Search Google for that exact make and model to download an updated driver. For example, Intel AX210 Windows 10 driver

    3. Download and install the new driver.

    4. Reboot.

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Details

Details

Article ID: 1550
Created
Wed 6/3/26 2:41 PM
Modified
Thu 6/11/26 11:35 AM